Privacy Policy

Updated at 2018-04-17


Chaukhambha Orientalia (“we,” “our,” or “us”) is committed
to protecting your privacy. This Privacy Policy explains how your personal
information is collected, used, and disclosed by Chaukhambha Orientalia.

This Privacy Policy applies to our website, and its
associated subdomains (collectively, our “Service”) alongside our application,
Chaukhambha Orientalia. By accessing or using our Service, you signify that you
have read, understood, and agree to our collection, storage, use, and
disclosure of your personal information as described in this Privacy Policy and
our Terms of Service.


Definitions and key terms

To help explain things as clearly as possible in this
Privacy Policy, every time any of these terms are referenced, are strictly
defined as:

Cookie: small
amount of data generated by a website and saved by your web browser. It is
used to identify your browser, provide analytics, remember information
about you such as your language preference or login information.

  • Company:
    when this policy mentions “Company,” “we,” “us,” or “our,” it refers to
    Chaukhambha Orientalia, (K-37/109, Gwal Das Sahu Lane, Golghar, Maidagin,
    Varanasi (U.P.) – 221001), that is responsible for your information under
    this Privacy Policy.
  • Country:
    where Chaukhambha Orientalia or the owners/founders of Chaukhambha
    Orientalia are based, in this case is India
  • Customer: refers
    to the company, organization or person that signs up to use the
    Chaukhambha Orientalia Service to manage the relationships with your
    consumers or service users.
  • Device: any
    internet connected device such as a phone, tablet, computer or any other
    device that can be used to visit Chaukhambha Orientalia and use the
    services.
  • IP
    address: Every device connected to the Internet is assigned a number known
    as an Internet protocol (IP) address. These numbers are usually assigned
    in geographic blocks. An IP address can often be used to identify the
    location from which a device is connecting to the Internet.
  • Personnel: refers
    to those individuals who are employed by Chaukhambha Orientalia or are
    under contract to perform a service on behalf of one of the parties.
  • Personal
    Data: any information that directly, indirectly, or in connection with
    other information — including a personal identification number — allows
    for the identification or identifiability of a natural person.
  • Service:
    refers to the service provided by Chaukhambha Orientalia as described in
    the relative terms (if available) and on this platform.
  • Third-party
    service: refers to advertisers, contest sponsors, promotional and
    marketing partners, and others who provide our content or whose products
    or services we think may interest you.
  • Website:
    Chaukhambha Orientalia\’s site, which can be accessed via this URL:
    www.chaukhambha.com
  • You:
    a person or entity that is registered with Chaukhambha Orientalia to use
    the Services.


What Information Do We Collect?

We collect information from you when you visit our website,
register on our site, place an order, subscribe to our newsletter, respond to a
survey or fill out a form.

  • Name
    / Username
  • Phone
    Numbers
  • Email
    Addresses
  • Mailing
    Addresses
  • Debit/credit
    card numbers


When does Chaukhambha Orientalia use end user information
from third parties?

Chaukhambha Orientalia will collect End User Data necessary
to provide the Chaukhambha Orientalia services to our customers. End users may
voluntarily provide us with information they have made available on social
media websites. If you provide us with any such information, we may collect
publicly available information from the social media websites you have
indicated. You can control how much of your information social media websites
make public by visiting these websites and changing your privacy settings.


When does Chaukhambha Orientalia use customer information
from third parties?

We receive some information from the third parties when you
contact us. For example, when you submit your email address to us to show
interest in becoming a Chaukhambha Orientalia customer, we receive information
from a third party that provides automated fraud detection services to
Chaukhambha Orientalia. We also occasionally collect information that is made
publicly available on social media websites. You can control how much of your
information social media websites make public by visiting these websites and
changing your privacy settings.


Do we share the information we collect with third
parties?

We may share the information that we collect, both personal
and non-personal, with third parties such as advertisers, contest sponsors,
promotional and marketing partners, and others who provide our content or whose
products or services we think may interest you. We may also share it with our
current and future affiliated companies and business partners, and if we are
involved in a merger, asset sale or other business reorganization, we may also
share or transfer your personal and non-personal information to our
successors-in-interest.

We may engage trusted third party service providers to
perform functions and provide services to us, such as hosting and maintaining
our servers and the website, database storage and management, e-mail
management, storage marketing, credit card processing, customer service and
fulfilling orders for products and services you may purchase through the
website. We will likely share your personal information, and possibly some
non-personal information, with these third parties to enable them to perform
these services for us and for you.

We may share portions of our log file data, including IP
addresses, for analytics purposes with third parties such as web analytics
partners, application developers, and ad networks. If your IP address is
shared, it may be used to estimate general location and other technographics
such as connection speed, whether you have visited the website in a shared
location, and type of the device used to visit the website. They may aggregate
information about our advertising and what you see on the website and then
provide auditing, research and reporting for us and our advertisers.

We may also disclose personal and non-personal information
about you to government or law enforcement officials or private parties as we,
in our sole discretion, believe necessary or appropriate in order to respond to
claims, legal process (including subpoenas), to protect our rights and
interests or those of a third party, the safety of the public or any person, to
prevent or stop any illegal, unethical, or legally actionable activity, or to
otherwise comply with applicable court orders, laws, rules and regulations.


Where and when is information collected from customers
and end users?

Chaukhambha Orientalia will collect personal information
that you submit to us. We may also receive personal information about you from
third parties as described above.


How Do We Use The Information We Collect?

Any of the information we collect from you may be used in
one of the following ways:

  • To
    personalize your experience (your information helps us to better respond
    to your individual needs)
  • To
    improve our website (we continually strive to improve our website
    offerings based on the information and feedback we receive from you)
  • To
    improve customer service (your information helps us to more effectively
    respond to your customer service requests and support needs)
  • To
    process transactions
  • To
    administer a contest, promotion, survey or other site feature
  • To
    send periodic emails


How Do We Use Your Email Address?

By submitting your email address on this website, you agree
to receive emails from us. You can cancel your participation in any of these
email lists at any time by clicking on the opt-out link or other unsubscribe
option that is included in the respective email. We only send emails to people
who have authorized us to contact them, either directly, or through a third
party. We do not send unsolicited commercial emails, because we hate spam as
much as you do. By submitting your email address, you also agree to allow us to
use your email address for customer audience targeting on sites like Facebook,
where we display custom advertising to specific people who have opted-in to
receive communications from us. Email addresses submitted only through the
order processing page will be used for the sole purpose of sending you
information and updates pertaining to your order. If, however, you have
provided the same email to us through another method, we may use it for any of
the purposes stated in this Policy. Note: If at any time you would like to
unsubscribe from receiving future emails, we include detailed unsubscribe
instructions at the bottom of each email.


How Long Do We Keep Your Information?

We keep your information only so long as we need it to
provide Chaukhambha Orientalia to you and fulfill the purposes described in
this policy. This is also the case for anyone that we share your information
with and who carries out services on our behalf. When we no longer need to use
your information and there is no need for us to keep it to comply with our
legal or regulatory obligations, we’ll either remove it from our systems or
depersonalize it so that we can’t identify you.


How Do We Protect Your Information?

We implement a variety of security measures to maintain the
safety of your personal information when you place an order or enter, submit,
or access your personal information. We offer the use of a secure server. All
supplied sensitive/credit information is transmitted via Secure Socket Layer
(SSL) technology and then encrypted into our Payment gateway providers database
only to be accessible by those authorized with special access rights to such
systems, and are required to keep the information confidential. After a
transaction, your private information (credit cards, social security numbers,
financials, etc.) is never kept on file. We cannot, however, ensure or warrant
the absolute security of any information you transmit to Chaukhambha Orientalia
or guarantee that your information on the Service may not be accessed, disclosed,
altered, or destroyed by a breach of any of our physical, technical, or
managerial safeguards.


Could my information be transferred to other countries?

Chaukhambha Orientalia is incorporated in India. Information
collected via our website, through direct interactions with you, or from use of
our help services may be transferred from time to time to our offices or
personnel, or to third parties, located throughout the world, and may be viewed
and hosted anywhere in the world, including countries that may not have laws of
general applicability regulating the use and transfer of such data. To the
fullest extent allowed by applicable law, by using any of the above, you
voluntarily consent to the trans-border transfer and hosting of such
information.


Is the information collected through the Chaukhambha
Orientalia Service secure?

We take precautions to protect the security of your
information. We have physical, electronic, and managerial procedures to help
safeguard, prevent unauthorized access, maintain data security, and correctly
use your information. However, neither people nor security systems are
foolproof, including encryption systems. In addition, people can commit
intentional crimes, make mistakes or fail to follow policies. Therefore, while
we use reasonable efforts to protect your personal information, we cannot
guarantee its absolute security. If applicable law imposes any non-disclaimable
duty to protect your personal information, you agree that intentional
misconduct will be the standards used to measure our compliance with that duty.


Can I update or correct my information?

The rights you have to request updates or corrections to the
information Chaukhambha Orientalia collects depend on your relationship with
Chaukhambha Orientalia. Personnel may update or correct their information as
detailed in our internal company employment policies.

Customers have the right to request the restriction of
certain uses and disclosures of personally identifiable information as follows.
You can contact us in order to (1) update or correct your personally
identifiable information, (2) change your preferences with respect to
communications and other information you receive from us, or (3) delete the
personally identifiable information maintained about you on our systems
(subject to the following paragraph), by cancelling your account. Such
updates, corrections, changes and deletions will have no effect on other
information that we maintain, or information that we have provided to third
parties in accordance with this Privacy Policy prior to such update,
correction, change or deletion. To protect your privacy and security, we may
take reasonable steps (such as requesting a unique password) to verify your
identity before granting you profile access or making corrections. You are
responsible for maintaining the secrecy of your unique password and account
information at all times.

You should be aware that it is not technologically possible
to remove each and every record of the information you have provided to us from
our system. The need to back up our systems to protect information from
inadvertent loss means that a copy of your information may exist in a
non-erasable form that will be difficult or impossible for us to locate.
Promptly after receiving your request, all personal information stored in
databases we actively use, and other readily searchable media will be updated,
corrected, changed or deleted, as appropriate, as soon as and to the extent
reasonably and technically practicable.

If you are an end user and wish to update, delete, or
receive any information we have about you, you may do so by contacting the
organization of which you are a customer.


Personnel

If you are a Chaukhambha Orientalia worker or applicant, we
collect information you voluntarily provide to us. We use the information
collected for Human Resources purposes in order to administer benefits to
workers and screen applicants.

You may contact us in order to (1) update or correct your
information, (2) change your preferences with respect to communications and
other information you receive from us, or (3) receive a record of the
information we have relating to you. Such updates, corrections, changes and
deletions will have no effect on other information that we maintain, or
information that we have provided to third parties in accordance with this
Privacy Policy prior to such update, correction, change or deletion.


Sale of Business

We reserve the right to transfer information to a third
party in the event of a sale, merger or other transfer of all or substantially
all of the assets of Chaukhambha Orientalia or any of its Corporate Affiliates
(as defined herein), or that portion of Chaukhambha Orientalia or any of its
Corporate Affiliates to which the Service relates, or in the event that we
discontinue our business or file a petition or have filed against us a petition
in bankruptcy, reorganization or similar proceeding, provided that the third
party agrees to adhere to the terms of this Privacy Policy.


Affiliates

We may disclose information (including personal information)
about you to our Corporate Affiliates. For purposes of this Privacy Policy,
“Corporate Affiliate" means any person or entity which directly or
indirectly controls, is controlled by or is under common control with Chaukhambha
Orientalia, whether by ownership or otherwise. Any information relating to you
that we provide to our Corporate Affiliates will be treated by those Corporate
Affiliates in accordance with the terms of this Privacy Policy.


Governing Law

This Privacy Policy is governed by the laws of India without
regard to its conflict of laws provision. You consent to the exclusive
jurisdiction of the courts in connection with any action or dispute arising
between the parties under or in connection with this Privacy Policy except for
those individuals who may have rights to make claims under Privacy Shield, or
the Swiss-US framework.

The laws of India, excluding its conflicts of law rules,
shall govern this Agreement and your use of the website. Your use of the
website may also be subject to other local, state, national, or international
laws.

By using Chaukhambha Orientalia or contacting us directly,
you signify your acceptance of this Privacy Policy. If you do not agree to this
Privacy Policy, you should not engage with our website, or use our services.
Continued use of the website, direct engagement with us, or following the
posting of changes to this Privacy Policy that do not significantly affect the
use or disclosure of your personal information will mean that you accept those
changes.


Your Consent

We’ve updated our Privacy Policy to provide you
with complete transparency into what is being set when you visit our site and
how it’s being used. By using our Chaukhambha Orientalia, registering an
account, or making a purchase, you hereby consent to our Privacy Policy and
agree to its terms.


Links to Other Websites

This Privacy Policy applies only to the Services. The
Services may contain links to other websites not operated or controlled by
Chaukhambha Orientalia. We are not responsible for the content, accuracy or
opinions expressed in such websites, and such websites are not investigated,
monitored or checked for accuracy or completeness by us. Please remember that
when you use a link to go from the Services to another website, our Privacy
Policy is no longer in effect. Your browsing and interaction on any other
website, including those that have a link on our platform, is subject to that
website’s own rules and policies. Such third parties may use their own cookies
or other methods to collect information about you.


Cookies

Chaukhambha Orientalia uses “Cookies" to identify
the areas of our website that you have visited. A Cookie is a small piece of
data stored on your computer or mobile device by your web browser. We use Cookies
to enhance the performance and functionality of our website but are
non-essential to their use. However, without these cookies, certain
functionality like videos may become unavailable or you would be required to
enter your login details every time you visit the website as we would not be
able to remember that you had logged in previously. Most web browsers can be
set to disable the use of Cookies. However, if you disable Cookies, you may not
be able to access functionality on our website correctly or at all. We never
place Personally Identifiable Information in Cookies.


Blocking and disabling cookies and similar technologies

Wherever you’re located you may also set your browser to
block cookies and similar technologies, but this action may block our essential
cookies and prevent our website from functioning properly, and you may not be
able to fully utilize all of its features and services. You should also be
aware that you may also lose some saved information (e.g. saved login details,
site preferences) if you block cookies on your browser. Different browsers make
different controls available to you. Disabling a cookie or category of cookie
does not delete the cookie from your browser, you will need to do this yourself
from within your browser, you should visit your browser’s help menu for more
information.


Payment Details

In respect to any credit card or other payment processing
details you have provided us, we commit that this confidential information will
be stored in the most secure manner possible.


Kids’ Privacy

We collect information from kids under the age of 13 just to
better our services. If You are a parent or guardian and You are aware that
Your child has provided Us with Personal Data without your permission, please
contact Us. If We become aware that We have collected Personal Data from anyone
under the age of 13 without verification of parental consent, We take steps to
remove that information from Our servers.


Changes To Our Privacy Policy

We may change our Service and policies, and we may need to
make changes to this Privacy Policy so that they accurately reflect our Service
and policies. Unless otherwise required by law, we will notify you (for
example, through our Service) before we make changes to this Privacy Policy and
give you an opportunity to review them before they go into effect. Then, if you
continue to use the Service, you will be bound by the updated Privacy Policy.
If you do not want to agree to this or any updated Privacy Policy, you can
delete your account.


Third-Party Services

We may display, include or make available third-party
content (including data, information, applications and other products services)
or provide links to third-party websites or services (“Third- Party
Services").

You acknowledge and agree that Chaukhambha Orientalia shall
not be responsible for any Third-Party Services, including their accuracy,
completeness, timeliness, validity, copyright compliance, legality, decency,
quality or any other aspect thereof. Chaukhambha Orientalia does not assume and
shall not have any liability or responsibility to you or any other person or
entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely
as a convenience to you and you access and use them entirely at your own risk
and subject to such third parties’ terms and conditions.


Information about General Data Protection Regulation
(GDPR)

We may be collecting and using information from you if you
are from the European Economic Area (EEA), and in this section of our Privacy
Policy we are going to explain exactly how and why is this data collected, and
how we maintain this data under protection from being replicated or used in the
wrong way.


What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates
how EU residents’ data is protected by companies and enhances the
control the EU residents have, over their personal data.

The GDPR is relevant to any globally operating company and
not just the EU-based businesses and EU residents. Our customers’ data is
important irrespective of where they are located, which is why we have
implemented GDPR controls as our baseline standard for all our operations
worldwide.


What is personal data?

Any data that relates to an identifiable or identified
individual. GDPR covers a broad spectrum of information that could be used on
its own, or in combination with other pieces of information, to identify a
person. Personal data extends beyond a person’s name or email address. Some
examples include financial information, political opinions, genetic data,
biometric data, IP addresses, physical address, sexual orientation, and
ethnicity.

The Data Protection Principles include requirements such as:

  • Personal
    data collected must be processed in a fair, legal, and transparent way and
    should only be used in a way that a person would reasonably expect.
  • Personal
    data should only be collected to fulfil a specific purpose and it should
    only be used for that purpose. Organizations must specify why they need
    the personal data when they collect it.
  • Personal
    data should be held no longer than necessary to fulfil its purpose.
  • People
    covered by the GDPR have the right to access their own personal data. They
    can also request a copy of their data, and that their data be updated,
    deleted, restricted, or moved to another organization.


Why is GDPR important?

GDPR adds some new requirements regarding how companies
should protect individuals’ personal data that they collect and process. It
also raises the stakes for compliance by increasing enforcement and imposing
greater fines for breach. Beyond these facts it’s simply the right thing to do.
At Chaukhambha Orientalia we strongly believe that your data privacy is very
important and we already have solid security and privacy practices in place that
go beyond the requirements of this new regulation.


Individual Data Subject’s Rights – Data Access,
Portability and Deletion

We are committed to helping our customers meet the data
subject rights requirements of GDPR. Chaukhambha Orientalia processes or stores
all personal data in fully vetted, DPA compliant vendors. We do store all
conversation and personal data for up to 6 years unless your account is
deleted. In which case, we dispose of all data in accordance with our Terms of
Service and Privacy Policy, but we will not hold it longer than 60 days.

We are aware that if you are working with EU customers, you
need to be able to provide them with the ability to access, update, retrieve
and remove personal data. We got you! We’ve been set up as self service from
the start and have always given you access to your data and your customers
data. Our customer support team is here for you to answer any questions
you might have about working with the API.


California Residents

The California Consumer Privacy Act (CCPA) requires us to
disclose categories of Personal Information we collect and how we use it, the
categories of sources from whom we collect Personal Information, and the third
parties with whom we share it, which we have explained above.

We are also required to communicate information about rights
California residents have under California law. You may exercise the following
rights:

  • Right
    to Know and Access. You may submit a verifiable request for information
    regarding the: (1) categories of Personal Information we collect, use, or
    share; (2) purposes for which categories of Personal Information are
    collected or used by us; (3) categories of sources from which we collect
    Personal Information; and (4) specific pieces of Personal Information we
    have collected about you.
  • Right
    to Equal Service. We will not discriminate against you if you exercise
    your privacy rights.
  • Right
    to Delete. You may submit a verifiable request to close your account and
    we will delete Personal Information about you that we have collected.
  • Request
    that a business that sells a consumer’s personal data, not sell the
    consumer’s personal data.

If you make a request, we have one month to respond to you.
If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.


California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose categories of Personal
Information we collect and how we use it, the categories of sources from whom
we collect Personal Information, and the third parties with whom we share it,
which we have explained above.

CalOPPA users have the following rights:

  • Right
    to Know and Access. You may submit a verifiable request for information regarding
    the: (1) categories of Personal Information we collect, use, or share; (2)
    purposes for which categories of Personal Information are collected or
    used by us; (3) categories of sources from which we collect Personal
    Information; and (4) specific pieces of Personal Information we have
    collected about you.
  • Right
    to Equal Service. We will not discriminate against you if you exercise
    your privacy rights.
  • Right
    to Delete. You may submit a verifiable request to close your account and
    we will delete Personal Information about you that we have collected.
  • Right
    to request that a business that sells a consumer’s personal data, not sell
    the consumer’s personal data.

If you make a request, we have one month to respond to you.
If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.


Contact Us

Don’t hesitate to contact us if you have any questions.

  • Via
    Email: info@chaukhambha.com
  • Via
    Phone Number: 9161010099
  • Via
    this Link: www.chaukhambha.com/contact-us/